Terms & Conditions

Terms & Conditions – Hellboy

1. Introduction

Welcome to Hellboy! By accessing and using hellboy.in (the "Website"), you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase or using our services.

2. Eligibility

  • You must be at least 18 years old or have parental consent to use this Website.
  • By placing an order, you confirm that all information provided is accurate and complete.

3. Orders & Payments

  • All orders placed on Hellboy are subject to availability and acceptance.
  • We reserve the right to cancel or refuse any order at our discretion, including for pricing errors, fraudulent activity, or stock unavailability.
  • Payments must be made in full at the time of order placement. We accept debit/credit cards, UPI, net banking, and other online payment methods.
  • Prices are subject to change without prior notice.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days and shipped via our trusted courier partners.
  • Delivery timelines vary based on location. Estimated timelines can be found in our Shipping Policy.
  • Hellboy is not responsible for delays caused by unforeseen circumstances, such as weather conditions, courier delays, or incorrect addresses provided by customers.

5. Returns & Refunds

  • We accept returns only for damaged, defective, non-working, or incorrect items.
  • An unboxing video is mandatory for any return requests related to damaged or missing products.
  • Returns must be requested within 24 hours of delivery, following the guidelines in our Return Policy.

6. Cancellation Policy

  • Orders cannot be cancelled or modified once placed.
  • In case of pricing errors or stock unavailability, Hellboy reserves the right to cancel an order and issue a full refund.
  • For details, refer to our Cancellation Policy.

7. Intellectual Property

  • All content on this Website, including images, text, logos, and designs, is the property of Hellboy and is protected under intellectual property laws.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • Hellboy is not liable for any direct, indirect, or incidental damages arising from the use of our Website or products.
  • We do not guarantee that our Website will be error-free, uninterrupted, or free from security risks.

9. Privacy Policy

  • We prioritize customer privacy. Personal information is collected and processed in accordance with our Privacy Policy.
  • We do not sell or share personal data with third parties without consent, except as required by law.

10. Governing Law & Disputes

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be resolved exclusively in the courts of Gujarat, India.

11. Amendments

  • Hellboy reserves the right to update or modify these Terms & Conditions at any time.
  • Changes will be posted on the Website, and continued use implies acceptance of the revised terms.

12. Contact Us

  • For any questions or concerns regarding these Terms & Conditions, feel free to reach out to us.
  • 📧 Email: care.hellboy@gmail.com
  • 💬 WhatsApp Support: Available
  • ⏰ Business Hours: 10:00 AM – 7:00 PM (Mon–Sat)
  • You can also reach us through the Contact Us page on our website.